Expectations in ThruTalk (New)


Campaigns

Once a campaign is created, there will be no editing options; however, campaigns can be archived. 

  • Campaigns cannot be paused manually. To pause calling, you will need to write to support@getthru.io.


Callers/Users

If you enabled the caller invite link during campaign creation, you can add callers to an active campaign by sharing the link with them.  Callers cannot be added once a campaign is active if the caller invite link is not enabled during campaign creation.

Callers cannot be removed during an active campaign.


Scripts and Numbers

To view a campaign's script as an admin: 

Copy the name of the script listed under "Target Your Campaign."

target your campaign

Click "Scripts" on the admin dash.

thrutalk side navigation: scripts

Do a 'Find' for the name of the script. (Ctrl + F on PC or Command + F on Mac

script "show" button within scripts page

To check an outgoing number before dials are made please write to support@getthru.io. If calls have been made, do a Campaign Dials Export.