How to Make Your VAN List into a Group
Once you have imported a list of contacts from VAN, you can create a group in GetThru with your list.
Step 1 - Getting Started
Navigate to the External Contact List page in the Account Tools drop-down of the left side panel.
Locate the list you would like to use and click "Create Group" to build your GetThru group. This will bring you to the group creation wizard, where you will name your group and map your data for upload.
- 'Create Group' will import and validate the numbers into a GetThru group.
- 'Sync' will pull an updated copy of the list, if needed.
- When updating your list, you will have to create a new group after hitting "sync" so that your updated contacts can be added or removed accordingly. You will not be able to make this change by using the "Update Group" button that appears when you hit "edit" on your selected group. This button only allows you to rename the selected group as it is the only editable field you can update on an active group.
- 'Delete' will purge the list from our systems.
Step 2 - Mapping Your Data
The group creation wizard will walk you through naming your group and mapping your data.
On the "Required Fields" page, you will map the 3 required fields - First name, Last name, and Phone number.
For valid ThruText numbers, it is important to know where your specific VAN "houses" most of its cell numbers as this can vary from state to state. The "Phone number" field defaults to "HomePhone," but you can also choose "CellPhone," "WorkPhone," or "Phone" (preferred phone). While we recommend using the field labeled "CellPhone," you'll have to check with your VAN administrator to see what works best for your state and committee.
For lists brought in from VoteBuilder, you must use the "CellPhone" column.
For ThruTalk (New) numbers, the group will be built off the type of phone number you select (HomePhone, WorkPhone, Phone, or CellPhone.) However, both valid and invalid phone numbers will be callable as both cellphone and landline dials are available for calling. We have more details on that in our Group Details Page.
Custom Fields in GetThru
Custom Fields for ThruText
You will need to map your VAN ID fields to enable ThruText survey questions to be imported from and sync back to your VAN committee. This step will determine which side of VAN - MyVoters or MyCampaign - you will be able to sync survey data back to.
Note: Failure to map this data appropriately in GetThru will impact your survey questions sync to VAN.
When importing a list from VAN through the API, you can only map "VanID" once. To VAN, you are choosing to map to the side of the committee that the list was created in.
MyVoters Custom Field
If you are importing a "Voter File" list, then you must map VanID to "VAN ID (Voter File)."
MyCampaign Custom Field
If you are importing a "Campaign File" list, you must map VanID to "VAN Campaign ID."
Note: Failure to map this data can make VAN Ids unavailable at time of export for both ThruText and ThruTalk (New). If this occurs, please refer to this guide to prep your survey data for bulk uploading.
If you are using the MyVoter side of VAN, and would like more information on the voter file-specific process in ThruText, please follow our guide Sync Responses - Canvass Results (MyVoter Only).
If you are using the MyCampaign side of VAN, and would like more information on the MyMembers specific process in ThruText, please follow our guide Sync Responses - Events (Campaign Side Only).
Custom Fields for ThruTalk (New)
To enable survey data to be imported to ThruTalk (New), you will need to create a VAN enabled script and map your survey questions based on which side of VAN - MyVoters or MyCampaign - you will be importing your data from.
If you would like more information on the process for setting up a mapped script in ThruTalk (New), please follow our guide Mapping Script Questions in ThruTalk (New) to VAN.
Additional Custom Fields
This guide contains more information on how custom fields from your VAN committee work in GetThru.
Step 3 - Review and Create Your Group
Review your work (paying close attention to where your VanID is mapped) and click "Create Group" when you are finished.
Next, you will be able to monitor your group as it processes. When the upload is complete, the status will change to "Active." For more on the errors on this page, refer to this guide.
You can now use your new VAN imported group in the creation of campaigns!