ThruTalk (New) Help Center

GetThru Newsletters 7

• 11.10.22 GetThru 2022 Holiday Operating Hours and more
• 10.25.2022 Retiring Legacy ThruTalk + NewTalk, NewFeatures
• 9.30.22 GetThru Security Incident + Response
• 9.29.22 New Features to Improve Deliverability
• 9.20.22 Election Care Package: Livechat, VAN Sync, and more

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GetThru Support 5

• GetThru Support
• Support for GetThru.app
• Expectations for our Domain Change
• Submitting and Checking Tickets
• Chat for GetThru.app

Account Management 4

• Accepting your invitation: NEW USERS
• Accepting your invitation: EXISTING USERS
• Editing Your Profile
• Switching Between Organizations

Troubleshooting for GetThru Users 2

• Browser Troubleshooting
• Troubleshooting Issues at Login/Signup

Using ThruTalk (New) 5

• ThruTalk (New) Assignments
• ThruTalk (New) Script Preview
• Connecting to NewTalk with an Alternative Phone
• Caller Troubleshooting: My Phone Is Not Ringing
• When Should NewTalk Callers Start Talking?

How to Make Calls in ThruTalk (New) 5

• How to Make Calls in ThruTalk (New) - Step by Step
• Preparing to Make Calls in ThruTalk (New)
• How to Make Calls in ThruTalk (New) - Video
• How to Make Calls in ThruTalk (New) on Mobile Devices - Step by Step
• Using Instant Follow Up

Dashboard Navigation 4

• GetThru Sidebar Navigation
• Navigating the ThruTalk (New) Admin Sidebar
• Navigating The ThruText Sidebar
• Navigating The ThruText Admin Dashboard

Groups 6

• Uploading a Group
• Phone Number Verifications
• Group Size
• Groups Details Page
• Group Uploads: Troubleshooting for an Unknown Error

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Users 6

• Permission Levels
• Managing User Permission Levels
• Enable/Disable Permanent Invitation Link
• Invitations
• Account Owner

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Custom Fields 1

• Custom Fields

Integrations 8

• Nightly S3 Export Delivery
• PDI Integration Guide - GetThru.app
• Getting Started with GetThru VAN Integrations
• Creating a Group from a VAN Imported List
• Contact Import - "Pull" a list from VAN via the External Contact List Page

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Resources for GetThru Admins 8

• ThruText Welcome Email
• ThruTalk (New) Welcome Email
• Resellers: How to Submit a Client of a Reseller Account Request
• Resellers: How to Submit a Reseller Partner Account Request
• Client: How to Submit a Single Client Account Request

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GetThru Video Guides 2

• How to Create a Group (Video)
• How to Invite Users and Manage Permissions (Video)

Campaigns in ThruTalk (New) 7

• Launching a ThruTalk (New) Campaign
• ThruTalk (New) Campaign Overviews
• Campaign Caller Invite Link
• Advanced Targeting in ThruTalk (New)
• Caller Activity Statuses

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Scripts in ThruTalk (New) 6

• Scripts for Your ThruTalk (New) Account
• Managing Scripts in ThruTalk (New)
• Branching Scripts
• Script Previewing in ThruTalk (New)
• How to Add Custom Data on the Calling Page and in the Script

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Do Not Call 1

• Do Not Call Management in ThruTalk (New)

Exports 2

• ThruTalk (New) Export Types
• Call Results

Integration Guides for ThruTalk (New) 8

• ThruTalk (New) VAN Sync Guides
• ThruTalk (New) VAN Integration Setup - Part 1: Getting a VAN API Key
• ThruTalk (New) VAN Integration Setup - Part 2: Setting Permissions in Your Folder
• Using VAN Survey Questions in ThruTalk (New) Scripts
• Sync Calling Results for ThruTalk (New)

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Resources for ThruTalk (New) Admins 6

• Calling Hours
• Expectations for Campaigns
• What is Different from ThruTalk (Legacy)
• Sending Follow up Texts for ThruTalk (New)
• ThruTalk (New) Dial Pacing

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