ThruTalk Help Center

GetThru Newsletters 7

• 11.21.24 Share your thoughts with us - November 2024
• 10.9.24 Introducing VAN Integration Management + GOTV Support Hours
• 9.26.24 Auto Campaign Archiving Beginning Oct. 1st
• 8.22.24 Avoid Campaign Provisioning Delays with Dedicated Phone Numbers
• 8.1.24 Announcing PatchThru, Caller Details Reports, & Video for ThruText

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GetThru Support 6

• GetThru Support
• Support for GetThru.app
• Submitting and Checking Tickets
• Chat for GetThru.app
• How to Become a GetThru Reseller

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Account Management 5

• Accepting your invitation: NEW USERS
• Accepting your invitation: EXISTING USERS
• Editing Your User Profile
• Switching Between Organizations
• How to Reset Your Password

Troubleshooting for GetThru Users 3

• Browser Troubleshooting
• Troubleshooting Issues at Login/Signup
• GetThru Browser and Connection Requirements

Dashboard Navigation 4

• GetThru Sidebar Navigation
• Navigating the ThruTalk Admin Sidebar
• Navigating The ThruText Admin Sidebar
• Navigating The ThruText Admin Dashboard

Groups 7

• Uploading a Group
• Phone Number Verifications
• Group Size
• Groups Details Page
• Group Uploads: Troubleshooting for an Unknown Error

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Users 6

• Permission Levels
• Managing User Permission Levels
• Toggling the Permanent Invitation Link On and Off
• Invitations
• Account Owner

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GetThru Account Tools 5

• Custom Fields
• Usage Analytics
• Setting a Custom Voicemail Greeting
• Network Account Usage
• Phone Number Page for US Accounts

Integrations 11

• VAN Integration Management
• Nightly S3 Export Delivery
• PDI Integration Guide - GetThru.app
• Getting Started with GetThru VAN Integrations
• Creating a Group from a VAN Imported List

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Resources for GetThru Admins 13

• GetThru Glossary
• ThruText Welcome Email
• ThruTalk Welcome Email
• Resellers: How to Submit a Client of a Reseller Account Request
• Client: How to Submit a Single Client Account Request

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GetThru Video Guides 3

• How to Create a Group (GetThru Video)
• Inviting Users and Manage Permissions (GetThru Video)
• Groups & Users Onboarding Training

GetThru Centro de Ayuda 23

• Aceptación de su invitación: NUEVOS USUARIOS
• Aceptación de su invitación: USUARIOS ACTUALES
• Edición de su perfil de usuario
• Cambiar de organización
• Resolución de problemas en el acceso/registro

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Know Your Customer (KYC) in the United Kingdom 2

• Know Your Customer (KYC) in the United Kingdom
• Phone Numbers Page for UK Accounts

Campaigns in ThruTalk 11

• Launching a ThruTalk Campaign
• ThruTalk Campaign Index Page
• Campaign Caller Invite Link
• Advanced Targeting in ThruTalk
• Caller Activity Statuses

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Scripts in ThruTalk 7

• Scripts for Your ThruTalk Account
• Managing Scripts in ThruTalk
• Branching Scripts
• Script Previewing in ThruTalk
• Adding Variables to a Calling Page and Script

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ThruTalk Tools 2

• Do Not Call Management in ThruTalk
• PatchThru Directory

ThruTalk Exports 6

• ThruTalk Export Types
• Call Results
• Account-Level ThruTalk Exports
• ThruTalk Campaign Exports
• Caller Activity Details Report

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Integration Guides for ThruTalk 8

• ThruTalk VAN Sync Guides
• ThruTalk VAN Integration Setup - Part 1: Getting a VAN API Key
• ThruTalk VAN Integration Setup - Part 2: Setting Folder Permissions
• Using VAN Survey Questions in ThruTalk Scripts
• Sync Calling Results for ThruTalk

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Resources for ThruTalk Admins 8

• Calling Hours
• ThruTalk Dial Pacing
• ThruTalk Phone Bank - Step-by-Step
• Sending MMS in ThruText after a ThruTalk Campaign
• Getting Started With ThruTalk

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Using ThruTalk 5

• ThruTalk Assignments
• ThruTalk Script Preview
• Connecting to ThruTalk with an Alternative Phone
• Caller Troubleshooting: My Phone Is Not Ringing
• When Should ThruTalk Callers Start Talking?

How to Make Calls in ThruTalk 6

• How to Make Calls in ThruTalk - Step by Step
• Preparing to Make Calls in ThruTalk
• How to Make Calls (ThruTalk Video)
• How to Make Calls in ThruTalk on Mobile Devices - Step by Step
• Using Instant Follow Up in Calls

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