How to manage your Do Not Call list
Adding to your Do Not Call list
NOTE - It is critical to check the list you are uploading to your Do Not Call List. Once you upload a list of contacts, if you want to opt-in a contact, you will need to reach out to email@example.com!
Exporting Your Do Not Call List
You can export your Do Not Call list from the Do Not Call page or the Exports page within the ThruTalk Tools section of your account.
From the Do Not Call page: To export your Do Not Call List, click the "Export List" button at the bottom of the page. Next to the button, you will see the total number of contacts on your Do Not Call List.
From the Exports page: To export your Do Not Call List, select the export type "Account do not call" and click "New Export" to generate the Do Not Call list. To download the generated file, click the "Download" button.
Please refer to this guide for more about the information included in your export.
Adding a Do Not Call number during a call
To add a contact's phone number to the do not call list during a call, your callers must select "Add to Do Not Call List" in the upper right corner of the calling page and then click the "Do Not Call" button to confirm.
For information on how Do Not Calls are synced to VAN on VAN-integrated campaigns, click here.
NOTE - Contacts added to the Do Not Call list are not opted out of ThruText. Contacts added to the opt out list remain callable in ThruTalk.