Connect using a number that differs from your User Profile


When making calls in ThruTalk (New), you can change your calling phone number before beginning. In this guide, we will share the step-by-step instructions for how to make this change.


Note: This is the number that ThruTalk(New) will call to establish a calling session. By default, this number is the one attached to your GetThru.app user profile. 


To change the number that is attached to your User Profile permanently, follow steps in our Editing Your Profile guide. 


Step 1

Select "Use a different phone number" when prompted for how you would like to make calls.

Use a different phone number option

Step 2

Input the number that you want to use for calling and click "Use This Phone Number."

Updating our phone number field


Step 3

After clicking the "Use This Phone Number" option, you will be redirected back to the "How would you like to make calls?" page, where you can then select "Connect with my phone."

Connect with your phone after updating phone number


Next, please review our guide How to Make Calls in ThruTalk (New) for step-by-step instructions on the calling process.


Please reach out to us at support@getthru.io if you have any questions.